Posts Tagged ‘Twitter help’

A couple of people were wondering what was going on the other day when you would block or unfollow someone the #’s stayed the same, I kinda noticed that too on my account. This morning I decided to block some of the spammers & clean up my followers… & I started blocking, instead of #’s going down it went up but then I realized I was getting new followers, but the spammers were still there instead of being deleted from my list. I went searching around & found this from Twitter Support page:

Twitter delays: follow/un-following, block/un-blocking, phone verification

Submitted Jun 18 by crystal
We’re a bit behind… (database lag!)

Twitter is experiencing a delay with completing certain actions, such as following, un-following, blocking/un-blocking, favorting/un-favoriting, or phone verification. Anything that pertains to a relationship between two people may be delayed. Our database is running a bit behind, which causes things to take longer to complete.

How do you know it’s happening to you?

If you try to do something, like un-follow someone or verify your phone, it may look like it doesn’t happen. When you click the un-follow button, you get nothing. You click again… still nothing. If you send your verification code, your phone still doesn’t show up as verified. Sending it again and again doesn’t help.

If your follower numbers are off, it’s most likely because people you’ve followed or un-followed have been suspended for SPAM-like behavior or canceled their account. When this happens, the person is removed but the count is still wrong: Twitter may show 5 followers, but clicking through reveals only 3. This will be resolved as soon as we roll out the next performance enhancement.

How long has this been going on?

The bad news: we’ve seen these problems off and on for awhile, and have been working on a long term solution.

The good news: the long term solution is just about ready. We should have it in about a week.

What can you do?

Be patient… if you follow or un-follow someone, and it doesn’t stick, navigate away from the page without doing anything else. Give the database some time to catch up, and it should eventually ’stick.’

Thanks for your patience while we resolve these issues!

Click below to see more known issues or help

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